Quality Analyst DataComm

Beschrijving

Our client is a technology leader in the world’s fastest growing markets, helping connect power, data and signal in everything from automotive and aerospace to broadband communications, consumer, energy and industrial applications. By helping their customers meet the need for greater energy efficiency, ever-increasing productivity and faster, more reliable data,?theirs market-defining technologies and engineering expertise is setting the pace for the future of connectivity.
With approximately 500,000 products, their solutions touch nearly every aspect of our lives (transportation, industrial, consumer, networks).

Overview:

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• Regional Quality Analyst for the Business Unit DataComm.
• Ensure that TE meets customer requirements and expectations.
• Resource for Quality Engineers of TE Manufacturing Plants globally in case of escalations.
• Interfaces with manufacturing, product and process engineering, customer care, warehouse, outside vendor and subcontractor representatives.
• Frequently in contact with customers and outside vendors/suppliers on quality issues.
• Identifies recurring problems and drives implementation of corrective actions.
• Ability to develop and implement quality improvement plans and procedures for quality related processes.
• Ability to evaluate the precision, accuracy and reliability of production processes using six-sigma and statistical analyses tools and lean manufacturing concepts.

Key Tasks:

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• Quality contact for a number of DataComm customers in EMEA.
• Understand customers' quality requirements (voice of customer) to enhance quality performance.
• Drive and maintain high customer satisfaction with the company's products and services.
• Handles customer’s quality complaints to ensure on-time response.

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