CPL Ireland - Dutch Ad Quality and Service Support Agent

Sector:	Techniek
Niveau:
Plaats:	Rotterdam

Beschrijving

Dutch Ad Quality and Service Support Agent Required in Dublin 18 - 11 Month Contract
Roles:
• Provide email and phone support in Dutch for advertisers
• Inbound customer support for day to day account queries
• Recommend account and marketplace revenue growth opportunities
• Liaise with support engineers to resolve advertiser technical issues
• Customizing editorial experience for advertisers based on industry and policy compliance
• Optimisation recommendations for improved advertiser campaign performance (e.g. keyword expansions or ad copy recommendations)

Requirements:
• Fluent Dutch and English
• Proven sales experience in a multinational company
• Online advertising experience or online marketing experience desirable
• Good business acumen with the ability to deliver accurate information
• Ability to be flexible and quickly adapt to changing business needs and processes