CPL Ireland - Dutch Online Marketing

Sector:	Marketing / Reclame / PR
Niveau:
Plaats:	Den Haag

Beschrijving

We are looking for a Dutch Telesales agent for Microsoft in Dublin.
Are you the one we are looking for?
Do you have the requirements needed?
Sitting within the Global Search and Display (GSDS) team, Search Optimisation and Telesales Specialist is tasked with selling and optimising Bing & Yahoo! Microsoft advertising campaigns. Duties include account optimizations (keyword expansions, ad analysis, etc.), selling the benefits of Bing & Yahoo!, educating customers on the Microsoft Advertising platform, acquiring new customers and qualifying sales leads. You would be expected to add value for the customer by identifying and implementing additional revenue generating opportunities, build customer relationships through upsell and sales techniques. Candidates with previous search advertising experience strongly desired.


Core responsibilities:
• Ability to understand technical subject matter and upsell to customers
• Review customer account health and provide proactive search optimizations
• Build, retain and expand customer relationships using telephone, email and marketing materials
• Contact customers proactively to identify and qualify new sales opportunities
• Quickly and professionally resolve customer issues
• Review and provide feedback on new processes, product, and tool releases that will improve operational efficiencies
• Effectively follow process and guidelines
• Ability to partner with other teams within an organization
• Meet and exceed targets
Requirements:

You need to have Sales experience over the phone to be considered for this position.

• Proven relevant local language fluency. Dutch , but having Italian also would be an advantage.
• Business-to-business customer service background
• Online advertising experience within (PPC, SEO, SEM)
• Intermediate to advanced computer skills; including proficiency with Microsoft Office including - Excel, Word
• Ability to analyze, interpret and address customer needs
• Exhibit excellent time management, organizational and multi-tasking skills
• Good interpersonal, problem solving and active listening skills
• Good business acumen with the ability to deliver accurate information
• Ability to be flexible and quickly adapt to changing business needs and processes
• 1 year sales expreience over the phone


Are you the one we are looking for?

Please contact me on Phone 353 1 614 6056 or Email [Click Here to Email Your Resum?]