CareersInHolland - Service Warranty Technician - Dutch & German

Sector: Installatie / Onderhoud / Reparatie
Plaats: Rotterdam


Company profile
Our client is a major international supplier of 'outdoor living appliances' and is the largest privately owned company of its kind in North America.

The Job

Service Warranty Technician - Utrecht

The Service Warranty Technician is responsible for processing 'Returned Merchandise Authorization' claims and making timely repairs on valid items.

Duties / Activities / Responsibilities:

- Working on European warranty claims (originating mainly in Germany)

- Maintaining organized documentation of technical claims

- Reporting technical claims to Canada

- Understanding when to issue the warranty or not

- Invoicing and issuing credit notes while keeping records

- Maintaining an organized inventory of spare parts and tools

- Ordering spare parts from China/Canada

- Keep a realistic and accurate delivery schedule of completed repairs from beginning to end

We ask: required skills and experience

Only EU/EEA citizens that meet the below mentioned requirements fully should apply. This job is not open for people in need of a work permit or not speaking mentioned languages. Thanks for understanding.

Knowledge / Education / Experience:

- Must be fluent in English, Dutch and German. All 3 languages.

- Preferably experienced in GAS powered appliances.

- Must have a technical background: Mid-level or bachelor (preferred)

- Must be extremely organized and professional in handling tools and resources

- The successful candidate must also be cognisant of safety measures, both personal and regarding the rest of the warehouse staff.

Languages:English, Dutch, German

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