CPL Ireland - French or German Technical Support Engineer Jobs
| Sector: | Constructie / Ontwerp |
|---|---|
| Niveau: | |
| Plaats: | Den Haag |
Beschrijving
German or French 2nd Level Technical Support Representative Required in Dublin 2Please apply to this advert and/or contact Daniel on 016146133
Role:
Effectively communicate with customers via email, phone, and other electronic methods to ensure effective use of company products
Maintain excellent relationships with customers by applying superb customer service and technical skills
Research, reproduce and lead support case resolution efforts for customer software and technical issues
Apply in-depth troubleshooting and debugging skills along with knowledge of systems, databases, and applications to get to root cause of the customers issue
Collaborate with Technical Support, Sustaining Engineering and Sales Consultants to resolve highly complex technical issues associated with deployment
Requirements:
3 years technical support experience
Completely fluent in English with fluent German or French
Bachelor Degree in IT, Business or Engineering
Experience with SQL Scripting, HTML, JavaScript
Languages:Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Flemish, Bulgarian, Croatian, Czech, Estonian, Catalan, Gaelic, Afrikaans, Albanian, Farsi, Georgian, Dari, Cebuano, Filipino, Belarusian, Bosnian, Armenian, Badini, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, English (US), French (LU), English (CA)
