VoxPro - Dutch Technical Support Specialist

Sector:	Klantenservice
Niveau:
Plaats:	Rotterdam

Beschrijving

Dutch Technical Support Specialist
Location: CorkJob Type: Full-Time Permanent Reporting to: Team Manager

This is a fantastic, challenging opportunity to work on a successful Technical Support Service Desk on behalf of one of the top global Search Engine providers.
We are currently looking to recruit top talent for our Dutch & English speaking Technical Support Teams.

As a Voxpro Technical Support Specialist, you can expect to support business customers and gather information, troubleshoot and resolve issues of a technical nature.

Skills:
1Strong customer service background
2Passionate about customer satisfaction
3Possesses exceptional attention to detail
4Maintain open channels of communication
5Enjoys working in a fun team environment and be able to meet and exceed personal targets

Our Requirements:
1Fluency in both Dutch and English (both written and oral) ESSENTIAL
2 Previous experience of customer facing technical support would be a distinct advantage
3Familiarity with Google Apps is an advantage
4Experience with Windows desktop and server
5Experience of Networks
6Troubleshooting experience
7An understanding of Webmail
8A working knowledge of DNS

We Would Like:
1Excellent time management with the skills and ability to prioritise workloads
2Self-motivated with a high level of initiative and attention to detail
3A team player with excellent interpersonal skills
4Committed to continuous development
5Quality focused

Company Profile:

Voxpro is a multilingual Business Process Outsourcing provider delivering customer contact solutions on behalf of 300 companies and organisations, ranging from local enterprises to multinational corporations, including leading international blue chip companies.

1Voxpro has created a friendly and inclusive workplace with plenty of opportunities for career development along the way! The proof is in the pudding as 95% of our Team Managers have been developed and promoted from within!
2Our 24/7 multi-lingual operation provides flexible work patterns to fit in with our employees’ lives
3The Voxpro approach is one of courtesy and respect and we have excellent relationships with every employee, client, customer and supplier
4We always hire smart and interesting people, so you would be working with a great bunch
5We do our best to make sure that Voxpro is a fun, friendly and exciting place to work
6We live by our values of Passion, Knowledge, Innovation, Openness, Quality and Leadership

We are always looking for bright talent to join our rapidly growing team. So if you are looking for a progressive and dynamic work environment with excellent career opportunities and think you could contribute, we would love to hear from you.