MGI Recruitment - Long distance recruitment process – Dutch speakers required

Sector:	Overig
Niveau:
Plaats:	Rotterdam

Beschrijving

Role: Dutch/English Customer Service Representative
Gross Monthly Salary: 19.000,- per month/gross + 5.000,- Variable bonus
Location: Ostrava, Czech Republic
Start date: ASAP

Our client is one of the biggest international companies engaged in telecommunications technology. This is a company looking to hire someone for the long run. They look after their employees offering incentives and monthly awards. The atmosphere in this small branch of a global company is warm and friendly.
Job description:
•Customer Service team provides the 1st line technical support for our client?s end customers
•You will respond to all incoming customer enquiries relating to technical faults and outages for all services provided by our client
•You will cooperate closely with Repair and also non-technical teams for timely solution of customer issues
•You will own the escalation process to ensure continuous progress on reported faults
•You will keep customers regularly informed about the status and progress of technical faults on their services

Requirements:
The successful candidate will have excellent customer service skills, sound technical knowledge and will have an enthusiastic and helpful manner on the phone and in emails. You should have excellent communication and organisational skills.

Relocation assistance: 50% accommodation paid by company for first month, 40% for second month, 10% for 3rd month
Long distance recruitment process

If you think this is the role for you apply now to: [Click Here to Email Your Resum?] or call Ciara at 00353-1894 3007
We look forward to receiving your application.