MGI Recruitment - Dutch speaking Customer Support Representative

Sector: Klantenservice
Plaats: Rotterdam


Our client is one of the biggest international companies engaged in telecommunications technology.
Job description:
•Customer Service team provides the 1st line technical support for our client?s end customers
•You will respond to all incoming customer enquiries relating to technical faults and outages for all services provided by our client
•You will cooperate closely with Repair and also non-technical teams for timely solution of customer issues
•You will own the escalation process to ensure continuous progress on reported faults
•You will keep customers regularly informed about the status and progress of technical faults on their services

•Excellent knowledge of English and Dutch
•Excellent communication skills
•A high degree of customer focus
•Problem solving skills
•The drive to learn and adapt in a dynamic environment
•Enthusiastic team member
•Previous experience of handling a PC & standard software (MS Office)

Relocation assistance: 50% accommodation paid by company for first month, 40% for second month, 10% for 3rd month
Long distance recruitment process

If you think this is the role for you apply now to: [Click Here to Email Your Resum?] or call Ciara at 00353-1894 3007
We look forward to receiving your application.

Languages:English, Dutch

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