Infosys BPO Poland Sp. z.o.o. - Customer Service Administrator Proficient in English and European Languages

Sector:	Administratie / Algemeen
Niveau:
Plaats:	Rotterdam

Beschrijving

Customer Service Administrator Proficient in English and European Languages
Location: Lodz, Poland

Benefits
• Career in a multinational company
• Unique opportunity to take part in international controlling projects and gain experience with various businesses
• External and internal training programs
• Salary commensurate with your competencies
• Set of social packages to choose from

Responsibilities
• Action queries from internal and external customers regarding supplier invoices and payment status – including analyzing and researching invoices in SAP system, logging cause and resultant actions and monitoring queries for resolution
• Provide education and support to suppliers around invoice submission, non-compliance to reduce rejected and blocked invoices
• Work with centralized payment services to facilitate processing of non-order invoices, expedited payment requests, and payment exceptions
• Assist in analyzing trends for rejections and non-compliance in order to further educate suppliers and stakeholders
• Identify areas for improvement to processes and procedures

Required Skill Sets
• Fluency in English and European languages (French, German, Dutch, Italian, Spanish, Russian, Portuguese or others)
• University or Technical University graduate (Technical, Semi-Technical, Business & Administration, Economy, Finance, Logistics and similar diplomas)
• Experience in customer service, administration, finance, purchasing or logistics
• Practicing knowledge of Microsoft Excel
• Good communication and interpersonal skills
• Stress resistance, discipline and dedication
• Understanding of the Finance and Accounting process is an asset

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume to:

[Click Here to Email Your Resum?]

Only applications with the below enclosure will be accepted:

'I declare my consent for the processing by Infosys BPO Poland Sp. z o.o. seated in Lodz (91-402 ??d?, ul. Pomorska 106A) and by Infosys BPO group of my personal data included in the application form and documentation connected with the Infosys BPO job offer in compliance with the Polish Law on the protection of personal data: Ustawa z dnia 29.08.1997 r o ochronie danych osobowych (t.j. Dz. U. z 2002 r. nr 101 poz. 926 ze zm.)). I also declare my consent for Infosys BPO Poland Sp. z o.o. seated in Lodz (91-402 ??d?, ul. Pomorska 106A) to entrust processing of my personal data to third persons in compliance with the Polish Law on the protection of personal data: Ustawa z dnia 29.08.1997 r o ochronie danych osobowych (t.j. Dz. U. z 2002 r. nr 101 poz. 926 ze zm.) for the purpose of current or possibly future recruitment organized by Infosys BPO Poland Sp. z o.o. seated in Lodz and Infosys BPO group. I hereby make this declaration voluntary and I state that I was informed about my rights under the Polish Law on the protection of personal data: Ustawa z dnia 29 sierpnia 1997 roku o ochronie danych osobowych (t.j. Dz. U. z 2002 r. Nr 101 poz. 926 ze zm.), especially about my right to access to my data and to correct them.”