American Express - Dutch speaking Customer Care Professional

Sector:	Klantenservice
Niveau:
Plaats:	Amsterdam

Beschrijving

Fluent in English and Dutch? Passionate about delivering excellent customer service? Then why not advance your career with a global leader in financial services.

As a key member of the team, you値l make sure our customers get the very best out of our services. This role will see you speaking directly to Merchant customers from the Dutch market, making it easier for them to do business with us and by recognising their value to us and solving their issues. In addition, you will service our Merchants via incoming and outgoing mail correspondence, solving financial queries and managing maintenance requests.

As an excellent communicator, you値l know how to establish a personal rapport and genuine connection with people on the phone. Above all, you値l know how to listen to our customers and understand their needs. You値l also have a professional approach and a strong team work ethic. Fluent spoken and business written English, and Dutch is essential.

American Express is recognised the world over as a great place to work. Join us and you値l find it easy to see why. You値l be highly rewarded with an excellent package and will enjoy all the competitive benefits, training and career.