Recruitment Direct Ltd - Danish, Dutch or Norwegian eCommerce Payments Support

Sector:	IT & Automatisering
Niveau:
Plaats:	Den Haag

Beschrijving

Our client based in Belfast requires Danish or Norwegian Speaking Payments Support Advisors - ECommerce.

Salary ?15,500 per year + relocation.

Excellent opportunity to join this expanding team and work on behalf of one of the leading companies in the world.

RESPONSBILITIES:

* High level of professionalism and customer service skills
* Responsible for resolving customer queries via email and telephone.
* Maintain and promote a positive attitude whilst meeting productivity goals.

ESSENTIAL REQUIREMENTS:

* Fluency in written and spoken English & Danish or Norwegian
* Customer Focus - candidates must have at least 6 months customer service experience. Specialist Expertise - Proficiency with MS Office, Internet, strong working knowledge of PC based internet and software applications. The ability to learn and adapt to new software technologies.
* Responsibility for Results - Ability to work in a customer focused, target-driven environment and experience in communication with external customers (email & phone)
* Working with others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale Proven problem solving skills and experience in delivering practical solutions.
* Effective Communication - Conveys information concisely and effectively. Excellent communication skills both verbal and written.
* Problem Solving - Demonstrated initiative and a well developed sense of urgency and follow through.
* Planning & Organising - Ability to multi-task, plan and organize.

Recruitment Direct is acting as a recruitment agency.