Optimization Engineer 2G/3G (Nortel & Huawei equipment)
| Sector: | Techniek |
|---|---|
| Niveau: | |
| Plaats: | Amsterdam |
Beschrijving
The main responsibility is to ensure that all solution deliveries to customers are made in a professional manner, achieving customer satisfaction and securing profitability for ouer company.
Depending on the applicable functional skill, the responsibilities are:
- Participation in customer projects
- Collection and analysis of customer requirements
- Perform Network Optimization at cellular level in order to contribute to regional quality of service by Investigating network performance (based on analysis of drive tests results, clients complaints, performance indicator).
- Issuing, discussing and/or implementing optimization recommendations (optimization of cell parameters and aerials,…) for network improvement
- Perform daily cell troubleshooting and take adequate actions to solve issues (Worse Cell Listing)
- Perform cluster optimization in order to improve quality
- Analyse, solving and answering of quality & coverage customer complaints in due times
- Share knowledge from service deliveries in applicable forums
