Origin Multilingual - Dutch Customer Care Agent Belfast UK

Sector:	Klantenservice
Niveau:
Plaats:	Rotterdam

Beschrijving

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have availability for a Dutch Customer Care Agent in their Belfast headquarters.

Role: As Customer Service Representative you are responsible for the following; He/She will work on client projects executing and revising their plans, supporting clients via email and telephone on general and technical queries, developing and maintaining strong relationships with clients and trying to extend or renew contracts where possible. He/She must abide by company protocol dealing with payment services and ensure the best customer service at all times. The successful candidate will also ensure that all services are maintained through adherence to agreed processes and service level agreements. The ideal candidate will drive innovation and ensure company procedures systems and data are up to date.

Skills:The skills required for this role are as follows;
-Must be Dutch and possess fluent English
-He/She will have 1+ years experience in a Customer Service position
-Educated to Degree level is desired but not essential
-It is essential the successful candidate has excellent computers skills
-It is also important to have a high degree of flexibility to work outside core working hours.

Gain: Our client is offering a very enticing salary of