Careertrotter - Dutch Customer Service

Sector:	Klantenservice
Niveau:
Plaats:	Den Haag

Beschrijving

What is the job?
As a Dutch customer support agent you will be dealing with general customer and product support and training. Which will mainly be through the mediums of phone and email, your main role will be dealing with Dutch customer service issues but minor technical support is an aspect that the vacancy entails. You will be providing customers with knowledge of products and services and helping deal with any problems they may be experiencing. As a Dutch customer support agent you will also be dealing with finance issues such as invoice queries etc. This Dutch customer support vacancy is for both the B2B and B2C market.

Who is our client?
If you are looking for a Multilingual vacancy with a true market leader our client is the place to be. Since becoming a market leader worldwide in their industry in early 2000 they have seen of many attempts on their number 1 spot. They offer a superior product range and constant innovation makes them the go to place B2B and B2C clients. Having this language job on your Cv will open doors for you in the future.

Who are we looking for?
We are looking for a Dutch customer support agent who will be based in Brno. You will need to be available to relocate in a short space of time. To be considered for the role of the Dutch customer support vacancy the ideal candidate must possess fluency in English and Dutch both written and spoken. The ideal candidate will have some experience with Dutch customer support, preferably in a call centre. The role is mainly phone and email based so candidates should be comfortable with this line of customer support role.

Where is this international vacancy based?
This language vacancy is based in Brno which is the second largest city of the Czech Republic. Brno is a university town and a big part of its inhabitants can speak English. Brno has a historically rich culture with Renaissance buildings throughout the city. Brno can provide you with an amazing opportunity to see and experience a real life in the Czech Republic without crowds of tourists and overpriced services that can be found in Prague. Brno offers plenty of opportunities of spending time pleasantly. You can enjoy and absorb the historic atmosphere and culture of the Brno, taste Czech beer and wine, go shopping and enjoy the vibrant night life Brno has to offer. Brno gives you the opportunity to visit interesting places in the Czech Republic as well as a great place to start your new Multilingual career.

Interview process and salary
Our client will conduct an email assessment and 2 phone-interviews. The successful candidate will be offered a relocation package and can expect a monthly salary of CZK30000 and an unlimited contract once you pass the 3 months probation.