Careertrotter - 2nd Line Dutch Technical Support for Windows

Sector:	Klantenservice
Niveau:
Plaats:	Rotterdam

Beschrijving

What is the job?
As an experienced Dutch technical support agent you will be providing 2nd line support on Windows systems and Windows servers. This Dutch helpdesk role will include Windows desktop changes and resolving issues resulting from an implementation, coordinating processes, tracking and ensuring changes are rolled out as planned. Dutch technical support will be provided on various configurations, Windows systems, devices and applications.

Who is our client?
If you are looking to expand on your technical knowledge and experience then our client is a great company to work for. They were founded in Asia where they are one of the market-leaders. They have entered the European market and are opening offices in Europe from where they provide multilingual helpdesk solutions. In Krakow they have created a large European technical support centre and due to expansion our client currently has various language vacancies in 2nd line technical support available. They are currently looking to fill Dutch vacancies, Portuguese vacancies, Italian vacancies, Spanish vacancies and German vacancies based in Poland's cultural capital Krakow.

Who are we looking for?
As a minimum requirement Dutch candidates will have good technical support experience and knowledge of various Windows OS versions, Windows Clients and Windows Servers. The successful candidate will have fluent Dutch, knowledge of, and experience with, remote desktop applications, ticketing tools, VPN and the complete MS Office Suite. Furthermore, the ideal Dutch helpdesk agent has experience in big desktop support changes including rollout of new software packages and related issues.

Where is this international vacancy based?
Our client is offering language jobs in Krakow. The feedback that we receive on a daily basis is that working in Krakow is absolutely great. Being one of the largest cities in Poland and finding a language job in Krakow means living in a city full of culture, history, great architecture and without a doubt the trendiest city in Poland. If you have been working in Prague than you definitely want to find a language job in Krakow.

Interview process and salary
Our client is looking for a number of 2nd line Dutch support agents in Krakow and therefore is looking to recruit people from all over Europe. The interviews will all be done by phone, unless you are already based in the area. There will be 3 to 4 phone interviews including a technical test. Salary is highly competitive and based on experience, plus a relocation package will be offered.