Careertrotter - Dutch Technical Support needed

Sector:	Klantenservice
Niveau:
Plaats:	Amsterdam

Beschrijving

What is the role?
As a Dutch Technical Support Agent you are responsible for taking incoming calls from Dutch customers of a dedicated client account. The accounts can range from a well known manufacturing companies to large international consulting companies. In your role as Dutch IT support you will provide technical support via phone, email and use remote desktop tools. You will answer their questions in a professional manner and try to do so within the first call. Due to the nature of the business you might be required to work shifts including weekend and/or night.

Who is our client?
If you are looking for Language jobs in Poland than our client is a great company to work for. They were founded in Asia where they are one of the market-leaders. They have entered the European market and are opening offices now in Europe from where they provide Multilingual helpdesk solutions. In Krakow they have created a large European Technical support centre and due to expansion our client currently has a lot of language vacancies available. They are currently looking to fill Dutch vacancies, German vacancies, Danish vacancies, French vacancies, Italian Vacancies and Spanish vacancies all based in Krakow.

Who are we looking for?
The ideal candidate is a near native Dutch speaker with fluent English and has around 6 months work-experience dealing with clients preferably in Dutch Technical Support but we are happy to consider people with Dutch Customer Service as well. Ongoing training will be provided. And you are looking to live and work in Krakow, Poland.

Where is the role based?
Our client is offering language jobs in Krakow. The feedback that we receive on a daily basis is that working in Krakow is absolutely great. One of the largest cities in Poland and finding a language job in Krakow means living in a city full of culture, history, great architecture and without a doubt the trendiest city in Poland. If you have been working in Prague than you will want to find a language job in Krakow.

Interview process and Salary
The interviews will all be done by phone unless you are already based in the area. There will be 3 to 4 phone interviews and relocation package will be offered. Salary is depending on experience.