Careertrotter - B2B Dutch Customer Support needed

Sector:	Klantenservice
Niveau:
Plaats:	Rotterdam

Beschrijving

What is the job?
As a Dutch Customer Service agent you will look after all issue you corporate clients might have. These issues will range to training new clients on products, billing issues as well as some minor technical issues. Furthermore the Dutch Support agent will take part in testing new products and be involved customer service improvement projects. As this is a Dutch Customer Service Vacancy for the Market leader you are expected to deliver world class Customer Service.

Who is our client?
Our client has been the market-leader worldwide since they they started trading in the 90's. They have grown rapidly across the globe and are known as the innovator in their industry. Their annual turnover is in the billions and have offices worldwide. They have recently launched a new product in the market and are looking to remain global market-leader for the foreseeable future. In Brno they have set up a European Support centre from where they provide Multilingual Customer Support and Multilingual Finance solutions.

Who are we looking for?
To be considered for the Vacancy of Dutch customer Service you will need to have ideally at least one year customer service. This can be gained in a contact centre, in retail or Hospitality. You have excellent Dutch both spoken and written and have fluent English. Furthermore you are keen to work abroad for at least a year.

Where is the job based?
This Dutch Vacancy is based in Brno, the 2nd largest city in the Czech Republic. With over 400.000 citizens of which nearly 90.000 are students Brno is a great place to be. It has excellent public transportation, is the home to a famous annual international Fireworks competition and houses some great ancient and historical buildings and sites. Furthermore Brno is only 130 kilometers away from another Beautiful city Vienna. So if you are looking for Language jobs in the Czech republic, Brno is a great place to start.

Interview process and Salary
As this Dutch vacancy is based in the Czech republic our client will conduct phone and Skype interviews. They will offer a small relocation package and an excellent salary for Brno of CZK30000 per month.